Privacy Policy

Reliable Soil and Stone

Effective Date: January 1, 2025

Location: Port Clinton, Ohio | Phone: 419-315-9231

1. Introduction

Reliable Soil and Stone (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, engage our services, or conduct business with us. By utilizing our services or website, you consent to the practices described in this policy.

2. Information We Collect

To provide our materials and services effectively, we collect the following:

Personal Identification Information: Includes your name, email address, phone number, and business name.
Billing & Logistics Data: Includes billing addresses, delivery locations, and payment details.
Technical Data: Includes non-identifiable information such as IP addresses, browser types, device information, and website engagement metrics (pages viewed and time spent).

3. How We Use Your Information

Your information is used strictly to facilitate business operations, including:

Processing transactions and managing secure payments.
Coordinating logistics for material deliveries and site services.
Providing responsive customer support and answering inquiries.
Enhancing our website performance and service offerings.
Ensuring compliance with legal and regulatory obligations. Note: We do not sell your personal information to third parties.

4. Secure Payment Processing

Security is a priority. All financial transactions are handled via secure, third-party payment processors. Reliable Soil and Stone does not store full credit card numbers or sensitive financial credentials on our internal servers.

5. Information Sharing & Disclosure

We only share information with third parties in the following circumstances:

Service Providers: With trusted partners who assist in our operations, such as payment processors or delivery logistics support.
Legal Necessity: When required by law, subpoena, or to protect the rights and safety of Reliable Soil and Stone and our customers. We strictly prohibit the sale, rental, or trading of your personal data for third-party marketing purposes.

6. Cookies and Analytics

Our website utilizes cookies and similar tracking technologies to analyze site traffic and improve your browsing experience. You may adjust your browser settings to refuse cookies; however, please note that some website features may not function correctly without them.

7. Data Security

We employ industry-standard administrative and technical safeguards designed to protect your data. While we strive to use commercially acceptable means to protect your personal information, please be aware that no method of transmission over the internet is 100% secure.

8. Your Privacy Rights

You have the right to manage your personal information. Upon request, you may:

Review the personal data we have on file.
Correct or update inaccurate or incomplete information.
Request the deletion of your personal data, subject to legal or contractual retention requirements.
Opt-out of any promotional or marketing communications.

9. Third-Party External Links

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites and encourage you to review their specific policies.

10. Children’s Privacy

Our services are intended for a general audience and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with a revised "Effective Date." We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

Reliable Soil and Stone

Port Clinton, Ohio

Phone: 419-315-9231